Computerworld -
Assessing fault in data center incidents could pit internal IT operations staffers against contractors and vendors.
Computerworld - There's always a reason why things break in data centers, and the powers that be can usually find someone to blame -- whether that someone is an IT operations staff member, an OEM, a systems integrator or a third-party service provider.
Often, the offender leaves clear fingerprints, such as a mislabeled component or a process that wasn't updated. Some incidents are clearly due to the oversights of multiple parties.
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http://www.computerworld.com/s/article/9225050/Who_s_to_Blame_When_IT_Breaks_
2012/03/13
Who's to blame when data centers break?
